Legal
Terms & Conditions
Last updated: May 2026
Welcome to SCHÉIN. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
- SCHÉIN reserves the right to update, modify, or change these terms at any time without prior notice.
- By using this website, you confirm that you are at least 18 years old or using the website under parental supervision.
2. Product Information
- We strive to display product colours, fabrics, and details as accurately as possible. However, slight variations may occur due to lighting, photography, or screen settings.
- Handcrafted and embroidered products may have slight irregularities, which are part of the design and craftsmanship.
3. Pricing & Availability
- All prices are listed in Indian Rupees (INR) and are subject to change without notice.
- SCHÉIN reserves the right to limit quantities or refuse service at its discretion.
- Products are subject to availability. In the event of a stock discrepancy, we will notify you promptly.
4. Orders & Payments
- All orders are prepaid. We currently do not offer Cash on Delivery.
- Payment is processed through secure third-party gateways. SCHÉIN does not store your payment details.
- Once an order is placed and payment is confirmed, it enters processing immediately.
5. Cancellations & Returns
- Orders once placed cannot be cancelled after 24 hours of placement.
- Returns or exchanges are accepted only in the case of manufacturing defects or incorrect items received.
- Items must be returned in original, unworn, and unwashed condition with all tags intact within 7 days of delivery.
- Custom-stitched or altered items are non-returnable.
6. Shipping
- Domestic orders are dispatched within 2–4 working days and delivered within 7 working days.
- International shipping timelines vary by location. SCHÉIN is not responsible for customs duties or import taxes charged by destination countries.
7. Intellectual Property
- All content on this website — including images, text, logos, and designs — is the property of SCHÉIN and may not be reproduced without written permission.
8. Limitation of Liability
- SCHÉIN shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
9. Governing Law
- These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Gaya, Bihar.
10. Gift Card Terms
- SCHÉIN Gift Cards are valid for purchases made only through our official website and authorized platforms.
- Gift Cards are valid for a limited period from the date of purchase unless otherwise mentioned.
- Gift Cards are non-refundable and cannot be exchanged for cash or credit.
- Lost, stolen, or expired Gift Cards will not be replaced or reissued.
- Gift Cards can be used for full or partial payment depending on the available balance.
- If the order amount exceeds the Gift Card value, the remaining balance must be paid by the customer.
- Multiple Gift Cards may not be combined in a single order unless specified.
- Gift Cards cannot be used to purchase another Gift Card.
- Discount coupons or promotional offers may not apply to Gift Card purchases.
- SCHÉIN reserves the right to cancel or refuse Gift Cards suspected of fraud or unauthorized activity.
- Any unused balance remaining after expiry will not be refunded or credited.
- SCHÉIN reserves the right to update or modify these terms at any time without prior notice.
For questions regarding these terms, contact us at scheinindia@gmail.com.